Frequently Asked Questions

How long does it take to get up and running with iRoutes?

Typically 1-2 weeks.

Will there be a fee for uploading my current customers into iRoutes?

We can generally upload your customers at no charge depending on how clean your data is and the service categories and amount of information you track for each customer. There may be some leg work you have to do on your end to get the data in order . We will send you a spreadsheet-based template.

Which merchant accounts does iRoutes integrate with?

We can integrate with any merchant account, but by default we use NMI.

Can I transfer my customer vault out of iRoutes if I decide to?

Yes some of our competitors actually won’t give you the customer vault when you switch to a new software. This is your customers information and you’ve worked hard to collect all this information. We will get you the customer vault should that ever be necessary.

question marks